Please make sure to read all shipping policies before making a purchase.

• You will receive a confirmation call within 24 hours. If the call is not answered, we will try again at different times. If still unanswered, your order will be canceled, so please ensure you provide a valid mobile phone number.

• Please read the product description carefully.

• Please make sure you select the correct size.

• Once an order is confirmed and shipped, it cannot be modified.

• It is preferable to provide a WhatsApp number for easier communication.

• Please provide a detailed and clear address (Governorate – Area – Street Name – Building Number – Floor – Apartment – Landmark) to ensure faster delivery.

• If you have any special shipping instructions, kindly include them in the order notes.

• If you place more than one order to the same address, please contact customer service to have them shipped together in one package before shipping begins. Otherwise, each order will be shipped separately with new shipping fees.

• In most cases, if the information is complete, the order will be shipped directly without a confirmation call.

• In case of a mistaken order or if you need to make a modification, please contact customer service before the order is shipped.

• All orders are delivered with the option to inspect the product upon receipt. If there are any issues with the order, please contact customer service and we will assist you.

• Delivery is made within 2 to 5 business days from the order date, excluding weekends and official holidays.

• Customer service will attempt to contact you 3 times on 3 different days. If there is no response, the order will be canceled and returned to WHITE.

• The shipping company will contact you daily once your order is shipped. Please keep your phone available in case of a call from the shipping company or customer service.

Customer Service: +⁦01159841315⁩
Working hours: 10 AM – 5 PM