Mix and Match

Privacy policy

Privacy Policy
Our website respects your privacy and seeks to protect your personal data.

This Privacy Policy explains how your personal data is collected and used (under certain conditions). It also outlines the procedures in place to ensure the privacy of your information. Finally, it defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you are used in accordance with this Privacy Policy. We only collect information when necessary or directly relevant to our dealings with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit, and it is only revealed if you have a personal account on the site that you log into with a username and password.

Data We Collect
We may need to collect your information if you wish to place an order for a product from our website.

We collect, store, and process your data to complete your purchase, handle any possible future claims, and provide you with our available services. This may include, but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to:

  • Process your orders and provide requested services and information

  • Manage your account with us

  • Verify online transactions

  • Audit data downloads from the website

  • Identify website visitors

  • Develop the design/content of the site and customize it for users

We also conduct demographic research and send useful information (e.g., about products or services) if you do not object to being contacted. You may also receive promotional details via email unless you opt out.

Your name and address may be shared with a third party (e.g., courier or supplier) for order delivery.

Details of your order may be stored securely on our site but cannot be retrieved directly for security reasons. By logging into your account, you can access your information and order details, as well as manage your address book. You are responsible for keeping your login details confidential. We are not liable for misuse of your password unless caused by our error.

Other Uses of Your Personal Information
We may use your personal information for surveys or marketing research (with your consent), strictly for statistical purposes, and your data remains confidential. Participation is optional.

We may send you information about us, our websites, products, sales, offers, or newsletters. If you don’t wish to receive this, simply unsubscribe via the link in the email. We will stop sending such information within 7 working days of your request.

Some anonymized data may be used for purposes such as tracking user visits, analyzing site performance, or sharing with third parties (e.g., publishers). These do not identify you personally.

Competitions
For competitions, we use your data to notify winners and announce offers. Terms are detailed separately for each competition.

Third Parties and Website Links
We may share your information with other companies in our group, agents, or contractors to assist in transactions. For example, third parties may help with product delivery, payment processing, statistical analysis, marketing research, or customer service.

In the event of a company sale, we may need to transfer our databases including personal information. Other than what is stated in this policy, we will not sell or disclose your data without your prior consent unless required by law.

Our website may contain ads or links to third-party websites. We are not responsible for their privacy policies or content.

Cookies
Accepting cookies is not required to visit the website, but you must enable them to use shopping cart functionality. Cookies are small text files that identify your computer when visiting certain pages. They are stored by your browser on your hard drive.

Cookies may capture your IP address to save time during visits. They are used to enhance your browsing experience (e.g., remembering your shopping cart). They do not gather additional information or serve targeted marketing.

This site also uses Google Analytics to analyze usage. Google may transfer information to servers in the USA, and may share it if required by law. Your IP will not be linked to other Google data. You can disable cookies in your browser, but this may limit site functionality. By using this site, you consent to Google processing your data as outlined.

Security
We use appropriate technologies and procedures to prevent unauthorized or unlawful access, loss, or destruction of your information. Your data is stored on secure servers with firewalls.

Payment details collected online are encrypted (SSL). While we strive to protect your data, 100% security cannot be guaranteed. Do not send full credit card details in unencrypted communications.

We apply physical, electronic, and procedural safeguards and may request ID verification before disclosing personal data. You are responsible for keeping your password and device secure.

Customer Rights
If you are concerned about your data, you have the right to request access to the personal information we hold about you. You also have the right to request corrections free of charge, or to ask us at any time to stop using your personal data for direct marketing purposes.